Privacy Policy

Who we are

Our website address is: https://maxximus.uk.Maxximus is a service provider platform that connects customers with qualified service providers including companies and freelancers. We collect and process personal information to facilitate these connections and provide our services.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Service Provider Onboarding Forms

When you submit our service provider onboarding forms, we collect the following information:For Company Service Providers:

  • Company name
  • Director’s full name
  • Email address
  • Phone number
  • Website/portfolio URL (optional)
  • Complete address (street address, city, state/province, post code)
  • Service category
  • Detailed service description

For Freelancer Service Providers:

  • Full name
  • Email address
  • Phone number
  • Website/portfolio URL (optional)
  • Service category
  • Detailed service description

For Customers:

  • Full name
  • Email address
  • Phone number

This information is used to:

  • Process your service provider registration
  • Create your service profile
  • Match you with potential customers
  • Send you relevant service opportunities
  • Provide customer support
  • Send important updates about our platform

Newsletter Subscriptions

When you subscribe to our newsletter, we collect:

  • Email address
  • First name (optional)
  • Last name (optional)

This information is used to:

  • Send you our newsletter
  • Share platform updates and news
  • Provide relevant service information

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.Essential Cookies:

  • Session cookies for form submissions
  • Security cookies for data protection
  • Authentication cookies for user sessions

Analytics Cookies:We use Google Analytics to understand website usage patterns and improve user experience.Marketing Cookies:We use cookies to show relevant content and remember your preferences.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

SendGrid (Email Marketing Service):We use SendGrid to send you welcome emails, newsletters, and service-related communications. SendGrid may collect:

  • Your email address
  • Your name (if provided)
  • Your phone number (if provided)
  • Service category and provider type

Google Analytics:We use Google Analytics to understand website usage. Google may collect:

  • IP address (anonymized)
  • Browser type and version
  • Pages visited and time spent
  • Referring website

Service Providers:We may share your data with trusted service providers who help us operate our platform, such as:

  • Email service providers
  • Analytics services
  • Customer support tools
  • Payment processors (if applicable)

Legal Authorities:We may share your data when required by law or to protect our rights and safety.If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Service Provider Submissions:We retain your onboarding information for as long as you remain an active service provider on our platform, or until you request deletion.Newsletter Subscriptions:We retain your subscription information until you unsubscribe or request deletion.Comments:If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.User Accounts:For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.Data Retention Period:

  • Service provider data: Until account deletion or 2 years of inactivity
  • Newsletter subscriptions: Until unsubscription
  • Comments: Indefinitely
  • User accounts: Until account deletion

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.Your Rights Include:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data
  • Withdraw consent for marketing communications
  • Port your data to another service
  • Object to processing of your data

To Exercise Your Rights:Contact us at: [email protected]

Where your data is sent

SendGrid (United States):Your email address and contact information are sent to SendGrid for email delivery services.Google Analytics (United States):Website usage data is sent to Google Analytics for analytics purposes.Data Transfers:Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.Visitor comments may be checked through an automated spam detection service.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you an email notification.